It appears a lot of people have been affected by the NVIDIA chip bug. A poster on the Apple Discussion forums posted that he suspects more people are being affected by this now because of Snow Leopard, which uses the GPU more heavily. This seems plausible to me.
Anyway, still no love for my MacBook Pro. It’s been sitting at the Apple Repair Center since 9/15 with the status “On hold – Part on order”. As of today that means the part has been on order for a week and still hasn’t arrived. So more waiting for me.
Considering that others have said the repair has taken as little as 3 days, I think that Apple might be overwhelmed with this issue right now and perhaps doesn’t have enough parts.
This is annoying for anyone, but very bad for me and my business. My MacBook Pro is my primary work machine. All my backup Macs are underpowered and slow, preventing me from getting as much work done as I would like.
The worst part is that I have no idea how long I’ll be without my MacBook Pro. Apple offers no other repair estimate on their status site, but I’ll be checking again with the Apple Store today to see if they can find out anything.
Day 11 and counting…
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One Response to “Dead MacBook Pro Displays: Update 2”
I was at Day 12 on this issue. I’m self employed and My MBP. is my life. I run my 4 small businesses off of it. Without it i’m lost, I can’t pay bills, cut checks for employees/bills, etc. I was very patient. First board arrived at apple store was DOA. I called Applecare due to lack of phone response from local store. They called and got the situation. The day after it was supposed to be done I went in to my apple store completely distraught to find out it they didn’t have an ETA on parts. I asked for a loaner. Due to the poor way it was handled and the fact that I was dead in the water without it. The service manager was awesome and took care of it. I walked out with a brand new MBP. I backup daily and was able to restore my old data from old MBP and was up and running in a few hours. THANK YOU APPLECARE AND LOCAL APPLE STORES!. This is why I buy apple products. They take care of their customers. There may have been a drop in service during the process, but they made up for it in grand apple style.